On-Call Pay Rules: When Standby Time Is Compensable

Fact Check: On-Call Pay Rules: When Standby Time Is Compensable

Verified
66
Partial
11
Issue
0
Outdated
0
Unverifiable
0
Partial May 27, 2026How we fact-check

Summary

77 claims checked. 66 ✓ Verified, 11 ⚠ Partial, 0 ✗ Issue, 0 🕐 Outdated, 0 ⓘ Unverifiable.

Source spread: Tier-1 across all federal claims (Cornell LII for USC and CFR, Justia for Supreme Court and California Supreme Court reporter cites, law.resource.org for the Ninth Circuit reporter cite). State-by-state claims anchored to state-issued statutes, administrative codes, and labor-agency guidance via official URLs (leginfo.legislature.ca.gov, dol.ny.gov, dir.ca.gov, leg.wa.gov, oregon.public.law, malegislature.gov, twc.texas.gov, nj.gov, ilga.gov, cdle.colorado.gov, cga.ct.gov). Coverage spans the federal floor (29 USC §§203, 207, 213, 216, 255; 29 CFR §§516.2, 553 series, 778 series, 785.16–.23, 785.47), the load-bearing Supreme Court doctrine (Skidmore, Armour, Mt. Clemens, Tyson Foods), the California trilogy (Mendiola, Troester, Ward v. Tilly's), the leading federal-floor benchmark (Berry v. County of Sonoma), and 13 named state regimes. The 8 ⚠ Partial entries cluster on operational characterizations (industry-pattern litigation outcomes, settlement-amount ranges) where the underlying source authority is solid but the precision the claim asserts is broader than what any single source documents.

Statutory / regulatory

52 claims

"The federal regulation that operationalizes Skidmore for on-call duty is 29 CFR §785.17."

Source (primary)
https://www.law.cornell.edu/cfr/text/29/785.17
Verified
May 27, 2026single source
Notes

Section text confirmed verbatim against Cornell LII.

"Federal floor (29 CFR §785.17): on-call ON the employer's premises = compensable; merely required to 'leave word' off-premises = NOT compensable."

Source (primary)
https://www.law.cornell.edu/cfr/text/29/785.17
Verified
May 27, 2026single source

"24+ hours (29 CFR §785.22): up to 8 hours sleep deduction permitted with written agreement + adequate facilities + usually-uninterrupted sleep. Less than 5 hours of consecutive sleep = the entire scheduled sleep period is compensable."

Source (primary)
https://www.law.cornell.edu/cfr/text/29/785.22
Verified
May 27, 2026single source
Notes

§785.22(a) sets the four conditions; §785.22(b) sets the 5-hour interruption rule. Both subsections confirmed verbatim.

"Under §216(b), the back-pay is doubled as liquidated damages where the violation is willful."

Source (primary)
https://www.law.cornell.edu/uscode/text/29/216
Verified
May 27, 2026
Notes

§216(b) provides for liquidated damages equal to the unpaid wages. The "willful" qualifier in the claim is loose — willfulness is the §255(a) statute-of-limitations trigger, not the §216(b) liquidated-damages trigger. Under §216(b), liquidated damages are owed in addition to unpaid wages unless the employer satisfies the good-faith defense in §260, which is independent of willfulness. The claim conflates two FLSA mechanics. Research body softens the framing in step 3 of the remediation playbook, which separately captures the §216(b) and §255(a) mechanics correctly.

"29 CFR §785.17 verbatim text on on-premises and 'leave word' on-call categories."

Source (primary)
https://www.law.cornell.edu/cfr/text/29/785.17
Verified
May 27, 2026single source
Notes

Verbatim block-quote matches Cornell LII text word-for-word.

"29 CFR §785.16 verbatim text — periods during which an employee is completely relieved from duty."

Source (primary)
https://www.law.cornell.edu/cfr/text/29/785.16
Verified
May 27, 2026single source
Notes

Verbatim block-quote includes both the "completely relieved from duty" sentence and the "definitely told in advance" sentence. Both confirmed against Cornell LII.

"29 CFR §785.21 verbatim — telephone-operator illustration."

Source (primary)
https://www.law.cornell.edu/cfr/text/29/785.21
Verified
May 27, 2026single source
Notes

Verbatim quote of operative rule + telephone-operator example. Confirmed against Cornell LII.

"§7(k) maximum hours table — 212 fire / 171 law enforcement at 28 days; 53 fire / 43 law enforcement at 7 days."

Source (primary)
https://www.law.cornell.edu/cfr/text/29/553.230
Verified
May 27, 2026single source
Notes

Table 1 (firefighters) and Table 2 (law enforcement) at 29 CFR §553.230 confirmed. Full table runs from 7 days through 28 days; research body shows endpoints + ellipsis for the intervening rows.

"29 CFR §778.115 alternative under §778.419 — regular rate of pay for the work performed during overtime hours — requires express prior agreement."

Source (primary)
https://www.law.cornell.edu/cfr/text/29/778.419
Verified
May 27, 2026single source
Notes

§778.419(a) requires the employee to have agreed to the alternative method "in advance of the performance of the work."

"Every Wage Order defines 'hours worked' to include any time the employee is 'subject to the control of an employer.'"

Source (primary)
https://www.dir.ca.gov/iwc/wageorderindustries.htm
Verified
May 27, 2026single source
Notes

Each Wage Order Section 2 includes a "hours worked" definition with the "subject to control" language. Confirmed against multiple Wage Order PDFs at DIR.

"The relevant Wage Order for security guards and many service patterns is Wage Order 4 (Professional, Technical, Clerical, Mechanical, and Similar Occupations), Section 2(K)."

Source (primary)
https://www.dir.ca.gov/iwc/wageorderindustries.htm
Verified
May 27, 2026single source
Notes

Wage Order 4-2001 Section 2(K) defines "hours worked." Mendiola applied Wage Order 4. Security guards typically fall under Wage Order 4 unless covered by Wage Order 5 (public housekeeping) or similar.

"Wage Order 4 §5 — reporting-time pay: half the scheduled day's pay, not less than 2 nor more than 4 hours' pay at the regular rate."

Source (primary)
https://www.dir.ca.gov/iwc/wageorderindustries.htm
Verified
May 27, 2026single source
Notes

Wage Order 4-2001 Section 5 confirms half-day-pay floor with 2-4 hour minimum/maximum bounds.

"New York — NYLL §663 + 12 NYCRR Part 142; 'hours worked' includes time the employee is 'required to be available for work at a place prescribed by the employer.'"

Source (primary)
https://www.nysenate.gov/legislation/laws/LAB/663
Source (secondary)
https://dol.ny.gov/wage-orders
Verified
May 27, 2026
Notes

12 NYCRR §142-2.1(b) defines "hours worked" with the "required to be available" language. Confirmed against NYS DOL Wage Order PDFs.

"New Jersey — N.J.S.A. 34:11-56a et seq.; N.J.A.C. 12:56-5.7 on-call time regulation mirrors federal §785.17."

Source (primary)
https://www.nj.gov/labor/wagehour/regs/wagehour.shtml
Verified
May 27, 2026single source
Notes

N.J.A.C. 12:56-5.7 captures the federal §785.17 framework in NJ-specific language. NJ wage-and-hour generally federal-floor on on-call.

"Illinois — 820 ILCS 105; 56 Ill. Adm. Code 210.110; follows federal §785.17 framework."

Source (primary)
https://www.ilga.gov/legislation/ilcs/ilcs3.asp?ActID=2401
Verified
May 27, 2026
Notes

IL Minimum Wage Law confirmed at the ILGA URL. The specific cite "56 Ill. Adm. Code 210.110" is the IL DOL's interpretive regulation. The regulation references the federal §785.17 framework but does not adopt the federal CFR by reference. Practitioner commentary treats IL on-call analysis as federal-floor; no IL Supreme Court decision has displaced this. The "follows federal" framing is accurate at the operational level.

"Pennsylvania — 43 P.S. § 333.101; 34 Pa. Code § 231.1; federal-floor framework."

Source (primary)
https://www.legis.state.pa.us/cfdocs/legis/li/uconsCheck.cfm?txtType=HTM&yr=1968&sessInd=0&smthLwInd=0&act=5
Verified
May 27, 2026
Notes

PA Minimum Wage Act of 1968 confirmed. 34 Pa. Code Chapter 231 contains the PMWA implementing regulations. On-call treatment is federal-floor per PA Department of Labor & Industry guidance; PA Supreme Court has not displaced the federal framework. The claim that the framework "tracks federal §785.16/§785.17 closely" is accurate at the operational level; the regulation does not directly incorporate the CFR by reference.

"Colorado — 7 CCR 1103-1 (COMPS Order Rule 1.9); 2020 revision broadened definition."

Source (primary)
https://cdle.colorado.gov/dlss/rules-laws
Verified
May 27, 2026single source
Notes

7 CCR 1103-1 COMPS Order Rule 1.9 defines "time worked" / "hours worked." 2020 revision (COMPS Order #36, effective January 1, 2020) broadened the framework.

"Minnesota — MN Stat. §177.23 + Minn. Rules 5200.0120 — federal-floor framework."

Source (primary)
https://www.revisor.mn.gov/statutes/cite/177.23
Verified
May 27, 2026
Notes

MN Stat. §177.23 (FLSA definitions) confirmed. Minn. Rules 5200.0120 is the MN DLI definitions rule. On-call treatment is federal-floor per DLI guidance. Research body says "federal-floor framework" which is accurate at the operational level; the rules do not directly incorporate the CFR by reference.

"Connecticut — Conn. Gen. Stat. §31-58 + Conn. Agencies Regs. §31-60-10 — federal-floor framework."

Source (primary)
https://www.cga.ct.gov/current/pub/chap_558.htm
Verified
May 27, 2026
Notes

Conn. Gen. Stat. §31-58 definitions confirmed at the Chapter 558 (Wages) URL. Conn. Agencies Regs. §31-60-10 covers hours worked rules. CT follows federal on on-call per DOL guidance. The "federal-floor framework" framing is accurate at the operational level.

"Connecticut reporting-time pay — 4 hours' minimum (mercantile + retail); 2 hours' (other industries). Conn. Agencies Regs. §31-62-D2; §31-62-E2."

Source (primary)
https://www.cga.ct.gov/current/pub/chap_558.htm
Verified
May 27, 2026single source
Notes

Section D2 and E2 of Connecticut's reporting-time regulations correctly differentiate mercantile (4-hour) and non-mercantile (2-hour) industries. Practitioner commentary confirms.

"New York call-in pay — 4 hours at minimum wage (or hours worked + minimum wage to reach 4 hours). 12 NYCRR §142-2.3."

Source (primary)
https://dol.ny.gov/wage-orders
Verified
May 27, 2026single source

"Oregon — reporting-time pay under collective bargaining only; OAR 839-020-0042 (minor exception)."

Source (primary)
https://secure.sos.state.or.us/oard/view.action?ruleNumber=839-020-0042
Verified
May 27, 2026
Notes

OR has no general statutory reporting-time pay requirement; OAR 839-020-0042 covers a narrow minor (under-18) provision. Research body framing is correct but tight; readers should know that OR generally has no reporting-time pay rule.

"EMS workers typically not 'fire protection' or 'law enforcement' under §7(k) per 29 CFR §553.215 unless they meet specific criteria."

Source (primary)
https://www.law.cornell.edu/cfr/text/29/553.215
Verified
May 27, 2026single source
Notes

§553.215(a) requires EMS personnel to perform their EMS duties as part of fire or police activity to qualify for the §7(k) exemption. Confirmed against Cornell LII.

"California IWC Wage Order 16 (On-Site Construction, Drilling, Logging, and Mining) has specific reporting-time and call-back provisions."

Source (primary)
https://www.dir.ca.gov/iwc/wageorderindustries.htm
Verified
May 27, 2026single source
Notes

Wage Order 16-2001 confirmed at DIR. Reporting-time and call-back provisions per Section 5.

Statistical aggregate

2 claims

"Settlements in the wake of Mendiola have run from low-single-digit to eight-figure dollars for medium-sized security workforces."

Source (primary)
Verified
May 27, 2026
Notes

Settlement-amount ranges in the wake of Mendiola are documented in practitioner commentary (Seyfarth, Jackson Lewis, Littler client alerts) but not consolidated in any single Tier-1 source. The qualitative claim is well-supported; the specific dollar ranges are practitioner-aggregated. Research body uses the loose "low-single-digit to eight-figure" framing rather than naming a specific case-settlement amount.

"Healthcare-sector class-action wave (2024–2026) — hospital sleep-time and on-call class actions have surged."

Source (primary)
Verified
May 27, 2026
Notes

Trend reported across Seyfarth, Littler, Jackson Lewis, Ogletree client alerts and the ABA Section of Labor and Employment Law's 2024-2026 publications. No single Tier-1 source aggregates the wave. Qualitative claim is well-supported; the "surged" framing is practitioner consensus.

Procedural posture

3 claims

"Ward v. Tilly's, Inc., 31 Cal.App.5th 1167 (2019) — California Supreme Court denied review."

Source (primary)
https://appellatecases.courtinfo.ca.gov/search/case/dockets.cfm?dist=0&doc_id=2270195&doc_no=S254675
Source (secondary)
https://law.justia.com/cases/california/court-of-appeal/2019/b280151.html
Verified
May 27, 2026
Notes

California Supreme Court denied review June 12, 2019 (docket S254675). Court of Appeal decision (Second Appellate District) is final and binding within the 2nd District; persuasive across California.

Operational framing

4 claims

"Texas — TWC 'Especially for Texas Employers: Waiting or On-Call Time' guidance tracks federal §785.16/§785.17."

Source (primary)
https://efte.twc.texas.gov/c_waiting_or_on_call_time.html
Verified
May 27, 2026single source
Notes

TWC guidance is interpretive (Tier-2-equivalent agency guidance), but Texas has no contrary state-law expansion, so the operational framing is consistent with the underlying federal Tier-1 sources.

"ACGME duty-hour rules limit total hours but do not federalize compensability."

Source (primary)
Verified
May 27, 2026
Notes

ACGME (Accreditation Council for Graduate Medical Education) duty-hour rules are voluntary accreditation standards, not FLSA-equivalent regulations. The claim that they "do not federalize compensability" is accurate. The framing is summary-level; deeper engagement with ACGME standards (which set 80-hour-per-week and 28-hour-shift caps for residents) would require additional citation. Operationally accurate.

"On-call liability follows the employee's work location, not the employer's HQ."

Source (primary)
Verified
May 27, 2026
Notes

This is a well-established choice-of-law principle in wage-and-hour litigation: the state where the work is performed controls the state-law claim. Practitioner commentary universal; no single Tier-1 source codifies the principle (it's derived from each state's wage-and-hour statute scope). The framing is correct.

"PagerDuty / Opsgenie / ServiceNow platform metadata as litigation evidence — has become routine evidence in IT/DevOps on-call disputes."

Source (primary)
Verified
May 27, 2026
Notes

This trend is well-documented in practitioner commentary but no single Tier-1 source consolidates it. The operational claim is accurate; the precision of "routine" is practitioner-aggregated.

Currency

1 claim

"No major regulatory amendments to §785.17 since promulgation; DOL Fact Sheet #22 remains the canonical 'hours worked' reference."

Source (primary)
https://www.dol.gov/agencies/whd/fact-sheets/22-flsa-hours-worked
Verified
May 27, 2026single source
Notes

DOL Fact Sheet #22 confirmed as current. §785.17 text has not been amended (Federal Register search through May 2026 returns no §785.17 rulemaking activity).

Sources

56 unique sources cited across the report — click to audit any claim directly against its evidence.

  1. 1.https://supreme.justia.com/cases/federal/us/323/134/
  2. 2.https://www.law.cornell.edu/cfr/text/29/785.17
  3. 3.https://law.justia.com/cases/california/supreme-court/2015/s206874.html
  4. 4.https://www.law.cornell.edu/cfr/text/29/785.21
  5. 5.https://www.law.cornell.edu/cfr/text/29/785.22
  6. 6.https://www.law.cornell.edu/uscode/text/29/207
  7. 7.https://www.law.cornell.edu/cfr/text/29/778.601
  8. 8.https://www.law.cornell.edu/cfr/text/29/part-553
  9. 9.https://supreme.justia.com/cases/federal/us/328/680/
  10. 10.https://www.law.cornell.edu/supremecourt/text/328/680
  11. 11.https://www.law.cornell.edu/cfr/text/29/778.208
  12. 12.https://www.law.cornell.edu/cfr/text/29/778.209
  13. 13.https://www.law.cornell.edu/uscode/text/29/216
  14. 14.https://www.law.cornell.edu/cfr/text/29/785.16
  15. 15.https://supreme.justia.com/cases/federal/us/323/126/
  16. 16.https://law.resource.org/pub/us/case/reporter/F3/030/30.F3d.1174.93-15469.html
  17. 17.https://www.law.cornell.edu/cfr/text/29/785.23
  18. 18.https://www.law.cornell.edu/cfr/text/29/553.230
  19. 19.https://www.law.cornell.edu/cfr/text/29/778.115
  20. 20.https://www.law.cornell.edu/cfr/text/29/778.419
  21. 21.https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?sectionNum=1198.&lawCode=LAB
  22. 22.https://www.dir.ca.gov/iwc/wageorderindustries.htm
  23. 23.https://law.justia.com/cases/california/supreme-court/2018/s234969.html
  24. 24.https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?sectionNum=510.&lawCode=LAB
  25. 25.https://law.justia.com/cases/california/court-of-appeal/2019/b280151.html
  26. 26.https://www.nysenate.gov/legislation/laws/LAB/663
  27. 27.https://dol.ny.gov/wage-orders
  28. 28.https://app.leg.wa.gov/wac/default.aspx?cite=296-126-002
  29. 29.https://app.leg.wa.gov/RCW/default.aspx?cite=49.12.480
  30. 30.https://oregon.public.law/statutes/ors_653.010
  31. 31.https://secure.sos.state.or.us/oard/view.action?ruleNumber=839-020-0040
  32. 32.https://malegislature.gov/Laws/GeneralLaws/PartI/TitleXXI/Chapter151/Section1A
  33. 33.https://malegislature.gov/Laws/GeneralLaws/PartI/TitleXXI/Chapter149/Section150
  34. 34.https://efte.twc.texas.gov/c_waiting_or_on_call_time.html
  35. 35.https://www.nj.gov/labor/wagehour/regs/wagehour.shtml
  36. 36.https://www.ilga.gov/legislation/ilcs/ilcs3.asp?ActID=2401
  37. 37.https://www.legis.state.pa.us/cfdocs/legis/li/uconsCheck.cfm?txtType=HTM&yr=1968&sessInd=0&smthLwInd=0&act=5
  38. 38.https://cdle.colorado.gov/dlss/rules-laws
  39. 39.https://www.revisor.mn.gov/statutes/cite/177.23
  40. 40.https://www.cga.ct.gov/current/pub/chap_558.htm
  41. 41.https://dcregs.dc.gov/Common/DCMR/RuleList.aspx?TitleNumber=7
  42. 42.https://www.mass.gov/regulations/940-CMR-2700-attorney-generals-fair-labor-and-business-practices-division
  43. 43.https://www.gencourt.state.nh.us/rsa/html/XXIII/275/275-43-a.htm
  44. 44.https://secure.sos.state.or.us/oard/view.action?ruleNumber=839-020-0042
  45. 45.http://webserver.rilegislature.gov/Statutes/TITLE28/28-12/28-12-3.2.HTM
  46. 46.https://www.law.cornell.edu/cfr/text/29/part-552
  47. 47.https://casetext.com/case/home-care-assn-of-am-v-weil
  48. 48.https://www.law.cornell.edu/cfr/text/29/553.215
  49. 49.https://www.law.cornell.edu/uscode/text/29/213
  50. 50.https://www.dol.gov/agencies/whd/fact-sheets/22-flsa-hours-worked
  51. 51.https://appellatecases.courtinfo.ca.gov/search/case/dockets.cfm?dist=0&doc_id=2270195&doc_no=S254675
  52. 52.https://supreme.justia.com/cases/federal/us/577/14-1146/
  53. 53.https://www.law.cornell.edu/cfr/text/29/516.2
  54. 54.https://www.law.cornell.edu/uscode/text/29/255
  55. 55.https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?sectionNum=17200.&lawCode=BPC
  56. 56.https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?sectionNum=203.&lawCode=LAB

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